“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

MAYA ANGELOU

Every great idea begins with an insight

Every great idea is founded in the insights we uncover. Our strategy is deeply rooted in both qualitative and quantitative research that we get from in and outside your business. So weather you’re launching a business, product or new service offering, we start by using your defined customer to guide our launch strategy and ideation. We fuse our knowledge in human behaviour psychology, data and insights, technology and experiential innovation to co-create an attention-grabbing launch strategy, campaign and brand experience.

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Our brand experience methodology

Everything we do is in service of a single purpose: creating an extraordinary experience that deeply connects people to your brand. Our approach is all about adding feeling, purpose and thought into every interaction your customer has with your brand.

Whether its a B2B conference or a consumer focused launch, our team relishes in creating simple, moving and original experiences that create brand evangelists. Our connected experiences create differentiation in a world of choice: helping to convert your brand strategy into an experience that is personal, reliable, convenient and above all, memorable. This is what we’re great at.

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The after launch experience

So you've had a successful launch, you trended on twitter and for days afterwards your brand was on the tip of everyone's tongue. Great! But 3 to 6 months later will this still be the case?

In our opinion, a great launch gives you a great base from which to learn, iterate, test and fix your messaging across the entire customer lifecycle. We consistently find that the small changes we do immediately after a launch can drive more product adoption than the launch itself. Our agile ability to close the feedback loop and re-adjust your messaging post launch, is what will set you up for sustained growth.

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Get social or get lost

We're social and we love digital. No matter what you're launching, seamless, detailed, digital integration that is supported by clear communication can make an experience that's good, great. When we make it personal, it becomes memorable.

Our digital experience teams create unique launch campaigns that excite, engage and inspire your customers. We're able to grab their attention without getting in the way. Our shareable digital experiences integrated with our out-of-the box content strategies result in people knowing who you are, leaving them wanting more.

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Our Services

Launch

Experiential Launch Strategy
Concept Design & Development
Spacial & Sound Design
Immersive Content & Technology
Planning & Production
Interactive Experience Design
Digital Strategy
Digital Campaign & Amplification
Analytics & Optimisation
Performance Marketing

Expand

Marketing & Growth Strategy
Brand Experience Development
Service Experience Gap Analysis
Ecosystem Integration
Experiential Content Creation
Customer Engagement Analytics
User Experience Strategy & Design
Digital Strategy & Implementation
Intelligent Data Analysis
Social & Influencer Marketing
Operational Refinement

Engage

Content Strategy & Development
Digital Content Creation
Digital Engagement & Strategy
Brand Experience Audit
Customer Journey Refinement
CRM, Web & App Development
Product Development
Employee Engagement
Customer Experience Strategy
Future Proofing Management